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Emergencies

What to do in an Emergency?

Normal Opening Hours:

If your pet has an emergency during our normal opening hours, please call the practice immediately on 0117 33 55 999 and our team will ensure that you are triaged and offered an appointment as soon as possible.

Our phone-line opening hours are 8.30am-6.30pm on Monday to Friday and 8.30am-4.00pm on Saturdays. Please check our practice specific opening hours for more details.

Out of Hours:

If you pet has an emergency when we are closed, the teams at VetsNow or Rowe Veterinary Group will ensure that your pets receive the highest quality of care at night, weekends and bank holidays. Our Chalks Road, Westbury Park and Downend clients will be directed to VetsNow or Rowe and our Chipping Sodbury clients will be directed to Rowe.

Vets Now Bristol for our Chalks Road, Westbury Park and Downend Practices

Vets Now is the pet equivalent of an accident and emergency service. They have been providing dedicated out-of-hours emergency pet care across the UK for more than 15 years, and now responds to almost half-a-million pet emergencies every year.

VetsNow can be contacted on 0117 239 3121. The full address is Zetland Veterinary Hospital, 32-34 Zetland Road, Redland, Bristol BS6 7AB.

You can find out more about their service here https://www.vets-now.com/find-an-emergency-vet/bristol

Vets Now Prices

  Standard Price
Out of Hours Fee £224.00
Consultation Fee £74.50

Rowe Vet Group Emergency Service for our all of our clients, including Chipping Sodbury:

Rowe Emergency Veterinary Service is based at their main hospital in Bradley Stoke and provides a 24-hour emergency service for clients of the Rowe Veterinary Group and other practices within the Bristol area. The hospital is equipped with the latest technology to ensure that your pet receives the highest possible standard of care.

They can be contacted on 01454 275000. The full address is: Rowe Veterinary Hospital, Bradley House, Ferndene, Bradley Stoke, Bristol, BS32 9DT

You can find out more about their service here https://www.rowevetgroup.com/services/emergency

Rowe Vets OOH Prices

  Standard Price
Monday – Friday After Hours  
6:30pm - 10:00pm £250.00
10:00pm - 8:00am £350.00
Saturday  
1:00pm - 7:00pm £150.00
7:00pm - 10:00pm £250.00
10:00pm - 8:00am £350.00
Sunday  
8:00am - 10:00pm £250.00
10:0pm - 8:00am £350.00
Bank Holidays  
8:00am - 5:00pm £250.00
5:00pm - 8:00am £350.00